Non-revenue water (NRW) represents the water that is not billed and consequently does not generate revenue for the organization. It serves as a critical indicator of performance within water management entities, with high

WASPA has continued to host the National Benchmark Platform which continues to play a great role in performance enhancement and improvement in WSPs. Currently, the platform hosts 38 WSPs. The platform envisions improvement

Kenya continues to lag in sanitation access, with only 29% coverage, according to the latest WASREB Impact Report. This gap is most pronounced in Low-Income Areas, where the struggle for dignified sanitation remains

The Kakamega County Water and Sanitation Company (KACWASCO) has taken a major step towards improving water service delivery by embracing smart metering technology. In line with its strategic focus on operational efficiency and

Water Service Providers (WSPs) in Kenya are responsible for delivering water and sanitation services. This mandate includes sourcing water, treating it to ensure it is safe for human consumption, storing, and transporting it

Water is a fundamental resource that affects most aspects of our lives. In most regions, women bear the responsibility of water management within their household. Hence, including women in decision-making roles within utilities

The Water and Sanitation Providers Association (WASPA) signed a new partnership with the New International Benchmarking Networking (IBNET) which will enable water service providers to share data on an international level to improve

In the water and sanitation industry, employees face significant occupational hazards, including exposure to hazardous chemicals, contaminated water, and the risk of mechanical injuries. Under the Global Water Operators'​ Partnerships Alliance/UN-Habitat (GWOPA) mentorship