Q1. What first drew you to the water and sanitation sector, and what has kept you committed to it over the years?
My journey into the sector was not planned. I began my career as an accountant and joined the water sector at an early stage of my career while pursuing my CPA course. I initially worked as a casual labourer in the billing office before later moving to the Commercial Department as an accountant.
I did not stop there. I went on to pursue my degree, and over the years I progressed to become a Commercial Manager. That role exposed me to the broader dynamics of the sector and, driven by curiosity and a desire to grow, shaped me into the professional I am today and the position I currently hold in the water sector.
Q2. The water sector is still largely male dominated. What challenges did you face rising to leadership, and how did you navigate them?
In my current position, I often find myself seated in high-level decision-making spaces where, many times, I am the only woman in the room. However, this has not stopped me from positioning myself as a key stakeholder, considering the critical role women play in the sector at both the national and county levels.
It took time for society to accept and appreciate the leadership of a woman, especially from those who have watched a young girl grow into a leader. I navigated these challenges by focusing on objectives and goals, aligning my work with the strategic plan and other policies that govern the sector. I have remained consistent in delivering results, and over time people have come to recognize the consistency, professionalism, and leadership reflected in my work.
Q3. What has kept you committed to it over the years?
In most communities, the responsibility of fetching water falls on women and girls. I grew up watching girls and women walk long distances to the river to fetch water, and this often affected their participation in school and other activities. Seeing that reality firsthand shaped my commitment to ensuring reliable water access for communities.
Today, I champion the goal of ensuring that every home has access to safe, potable water. Access to water not only improves the quality of life for women and girls but also strengthens livelihoods and community well-being.
I am encouraged by the significant progress the sector has made over the years, particularly in expanding water connectivity and improving services to communities. “Maji ni Uhai,” and every person has a basic right to water as provided for in the Constitution. It is an honour to contribute to efforts that are helping to realize this right for communities in Nyeri and across the Republic of Kenya.
Q4. What leadership decision or initiatives are you most proud of in your career?
Naromoru Water was established several years ago but had been operating without a license from the regulator. One of the key milestones under my leadership was securing the company’s operating license, an achievement that marked a major step in strengthening our compliance and credibility within the sector.
During my tenure, the company has also successfully undergone a tariff review. This revision is critical in improving operational sustainability and enhancing cost recovery, which ultimately allows us to provide better services to our customers. I strongly believe that compliance is a key pillar in the water sector, and I place great value on efficiency, effectiveness, and adherence to regulatory standards in the management of the utility.
I am also an active member of WASPA, a platform that brings together water utilities, government institutions, and private sector players. Through the many forums organized by WASPA, I have had the opportunity to engage with diverse professionals and leaders in the sector, experiences that continue to enrich my perspective and leadership.
Q5. This year’s International Women’s Day theme is “Give to Gain.” What have you given to the water sector through your leadership, and what does the sector gain from having more women in leadership?
I am proud of the woman I have become. I currently mentor many young female professionals and champion the empowerment of the girl child, while advocating for the rights of women in society.
I continue to give my best to encourage and support more women to pursue opportunities not only in the water sector but across all professions and sectors.
When a woman takes on a leadership role, the sector gains, because women often ensure that policies and established laws are properly complied with.
Q6. What advice would you give to young women considering a career in the water and sanitation sector?
No woman should allow intimidation from anyone. Considering that the technical department is the backbone of any water utility and is largely dominated by men, women should remain committed to their growth through continuous learning and persistence.
More women should find space in the water and sanitation sector because the sector needs committed professionals and compassionate leaders.
#WomenWhoLeadinWASH: Gladys Warugongo MD Naromoru Water & Sanitation Company
Q1. What first drew you to the water and sanitation sector, and what has kept you committed to it over the years?
My journey into the sector was not planned. I began my career as an accountant and joined the water sector at an early stage of my career while pursuing my CPA course. I initially worked as a casual labourer in the billing office before later moving to the Commercial Department as an accountant.
I did not stop there. I went on to pursue my degree, and over the years I progressed to become a Commercial Manager. That role exposed me to the broader dynamics of the sector and, driven by curiosity and a desire to grow, shaped me into the professional I am today and the position I currently hold in the water sector.
Q2. The water sector is still largely male dominated. What challenges did you face rising to leadership, and how did you navigate them?
In my current position, I often find myself seated in high-level decision-making spaces where, many times, I am the only woman in the room. However, this has not stopped me from positioning myself as a key stakeholder, considering the critical role women play in the sector at both the national and county levels.
It took time for society to accept and appreciate the leadership of a woman, especially from those who have watched a young girl grow into a leader. I navigated these challenges by focusing on objectives and goals, aligning my work with the strategic plan and other policies that govern the sector. I have remained consistent in delivering results, and over time people have come to recognize the consistency, professionalism, and leadership reflected in my work.
Q3. What has kept you committed to it over the years?
In most communities, the responsibility of fetching water falls on women and girls. I grew up watching girls and women walk long distances to the river to fetch water, and this often affected their participation in school and other activities. Seeing that reality firsthand shaped my commitment to ensuring reliable water access for communities.
Today, I champion the goal of ensuring that every home has access to safe, potable water. Access to water not only improves the quality of life for women and girls but also strengthens livelihoods and community well-being.
I am encouraged by the significant progress the sector has made over the years, particularly in expanding water connectivity and improving services to communities. “Maji ni Uhai,” and every person has a basic right to water as provided for in the Constitution. It is an honour to contribute to efforts that are helping to realize this right for communities in Nyeri and across the Republic of Kenya.
Q4. What leadership decision or initiatives are you most proud of in your career?
Naromoru Water was established several years ago but had been operating without a license from the regulator. One of the key milestones under my leadership was securing the company’s operating license, an achievement that marked a major step in strengthening our compliance and credibility within the sector.
During my tenure, the company has also successfully undergone a tariff review. This revision is critical in improving operational sustainability and enhancing cost recovery, which ultimately allows us to provide better services to our customers. I strongly believe that compliance is a key pillar in the water sector, and I place great value on efficiency, effectiveness, and adherence to regulatory standards in the management of the utility.
I am also an active member of WASPA, a platform that brings together water utilities, government institutions, and private sector players. Through the many forums organized by WASPA, I have had the opportunity to engage with diverse professionals and leaders in the sector, experiences that continue to enrich my perspective and leadership.
Q5. This year’s International Women’s Day theme is “Give to Gain.” What have you given to the water sector through your leadership, and what does the sector gain from having more women in leadership?
I am proud of the woman I have become. I currently mentor many young female professionals and champion the empowerment of the girl child, while advocating for the rights of women in society.
I continue to give my best to encourage and support more women to pursue opportunities not only in the water sector but across all professions and sectors.
When a woman takes on a leadership role, the sector gains, because women often ensure that policies and established laws are properly complied with.
Q6. What advice would you give to young women considering a career in the water and sanitation sector?
No woman should allow intimidation from anyone. Considering that the technical department is the backbone of any water utility and is largely dominated by men, women should remain committed to their growth through continuous learning and persistence.
More women should find space in the water and sanitation sector because the sector needs committed professionals and compassionate leaders.
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